CellGate: Guide to the Top Products for Dealers

CellGate is changing the way homeowners, businesses, and property managers approach access control solutions by supporting a wireless-first architecture and dual-network flexibility on a unified cloud platform. The brand goes beyond basic product manufacturing to offer an all-in-one ecosystem that enhances security and streamlines access control. Join us to learn about the best products in the CellGate family!

What are the top CellGate products to carry for customers?

The smart systems in CellGate’s lineup work seamlessly together to simplify access and enhance security across residential communities and large commercial properties. Here are the three primary components and how they interact with one another:

Watchman Series

The Watchman Series is the brand’s flagship video intercom and phone entry platform. Installed at a property's entry gate, this product serves as the front door of the CellGate ecosystem. Let’s use a private, gated community as an example to demonstrate how Watchman Series products work. 

When a visitor arrives, they can either scan a unique QR code, temporary pass, or one-time access PIN to gain entry. If they don’t have one of those credentials, the Watchman system offers live streaming video verification, allowing homeowners to confirm the guest's identity without relying on voice alone. 

OmniPoint

The OmniPoint Gateway is the heart and soul of any expansive CellGate system. Using either a wired internet connection, cellular LTE, or even solar technology, this hub transmits data to the mobile app in order to verify credentials, manage access operations, and create detailed audit logs for all activity. 

Unlike other access control systems, the OmniPoint Gateway only requires local power and wiring, drastically reducing the installation costs. Still, the device can control multi-door systems within a one-mile radius. 

CR-Infinity Readers

This is the user-facing system that employees, residents, and visitors interact with at entry doors. The CR-Infinity combines a Bluetooth reader, QR scanner, keypad, and card or fob reader into one convenient device, enabling touchless entry, QR access, and backward compatibility with legacy Weigand systems. 

Providing the essentials

Beyond the initial investment and installation costs, each CellGate purchase opens the door to recurring monthly revenue opportunities. Here’s how dealers can benefit from each sale for years to come: 

Hardware

Once Watchman, OmniPoint, and CR-Infinity devices are installed, many customers rely on their dealer for ongoing services, including:

• System programming and configuration

• Credential management

• Adding users

• Expansion projects

• Hardware replacements and upgrades

• Preventive maintenance visits

• Troubleshooting and support

Any new gate, door, or property expansion can become an additional revenue opportunity. 

TrueCloud Connect

CellGate’s cloud-based software application may yield the strongest potential for recurring monthly revenue. Customers often require ongoing service to access key features, such as:

• Remote system management

• User and credential administration

• Visitor management

• Activity logs and reporting

• Mobile credential delivery

• Cloud-based updates and system communications

In fact, many dealers offer bundled packages that include platform access, admin assistance, remote programming, system monitoring, and technical support. This creates predictable monthly revenue long after the initial installation is complete. 

CellGate app

The mobile app serves as command central for each CellGate product, requiring daily interaction and ongoing engagement. Regular use helps customers recognize the system's ongoing value by simplifying processes for remote access, visitor management, QR code generation, mobile credentialing, and alerts.

What support and resources are available to dealers?

CellGate is committed to helping dealers sell, install, and maintain its systems as efficiently as possible through its complimentary Gold Key Service. Let’s explore the resources included in the platform: 

Dealer portal

The dealer portal is the professional equivalent to the end user’s mobile app. It’s where dealers can manage all active CellGate projects in order to:

• Register and activate new systems

• Manage customer accounts

• Access product documentation and installation guides

• Review system information

• Monitor and support existing installations

• Access sales and marketing resources

CellGate Academy

Free, on-demand, self-paced training programs are available to industry professionals, including courses on various products, system design and planning, installation, programming, and troubleshooting techniques. Dealers can earn certifications and CEU credits while learning the ins and outs of the CellGate ecosystem.

CellGate Academy’s structured training programs help dealers, installers, and technicians reduce installation errors, improve system performance, and shorten the learning curve for new team members. 

Self-activation and setup

While many access control systems require heavy manufacturer intervention during the activation phase, CellGate empowers dealers to handle many aspects of the onboarding process on their own, including:

• Independently activating systems

• Configuring customer accounts

• Adding users and credentials

• Completing setup and programming

• Verifying connectivity and functionality

Keep the best products in stock by partnering with Access Distribution Centre

Cloud-based access control is here to stay, and Access Distribution Centre is your source for the entire CellGate product line. Ready to explore your options? Reach out to our team today to set up an authorized dealer account!