Anyone considering purchasing an automatic gate opener online should be aware of certain facts.
All swing and slide gate operators must be installed properly and safety devices must be used to minimize the risk of injury.
All gate operators come with a manual that warns the owner that there is a potential risk of loss of life with the use of the product.
All manufacturers sell gate operating systems through qualified distributors who sell to installing dealers who have access to training on the proper installation of a gate opener system.
Many websites that offer gate openers are not true distributors who buy directly from the manufacturers and therefore can not handle product returns and warranties.
BEFORE PURCHASE A GATE OPERATOR KNOW THIS:
Look at the website that offers gate operating systems and look for terms and conditions of sale. You will find the following phrases or wording.
- Xxxxcompany is not responsible for damages resulting from the use of the product etc. etc.
- All products are warranted by the manufacturer
- By purchasing you agree to these terms and conditions.
- You agree to hold xxxxcompany harmless.
- Automatic Gate installation should be completed by a certified installer only.
- All parts and operators are to be installed by trained authorized technicians.
- You are responsible for freight to return items and must deal with the freight company to resolve damage in shipment.
- You are responsible for complying with city and county codes.
- Xxxxcompany does not guarantee the accuracy of the information posted on its website.
- You are responsible for paying your state USE TAX. if the web company is audited and has to pay, then you are responsible to pay the web company.
- In the event of failure of a product you must contact the manufacturer to troubleshoot the problem and obtain an RMA to return the product.
THEN DO THIS
Go to these manufacturer's websites - Viking, Doorking, American Access, FAAC - and you will see that they all feature a warning about purchasing their product from Internet resellers who are not true distributors. They will not warranty a product that is not sold through a distributor and installed by a qualified dealer.
FINALLY CONSIDER THIS
A qualified gate operator installer can protect you from numerous problems!
- They can match your operator to the gate size and weight and make sure the frequency of use is correct.
- In the case of a new gate, he can have the gate manufactured with the proper brackets rather than adding on cheap bolt-on brackets.
- They know the local codes and permitting laws.
- They can suggest options such as a phone system or intercom with keypad that might make your installation more complete.
- They can see potential safety issues and offer devices to make the installation process safer.
- They can handle all returns with the distributor, and is responsible that you get the product in good working order or you do not pay.
- They will warranty their labor for a period of time so that you can be sure everything works properly.
IF YOU DO NOT USE A CERTIFIED INSTALLER
- You are totally responsible and liable!
- How are you going to find someone to install the product who did not sell you the product? Most installing dealers will not install other people's equipment.
- If you do not support local dealers they will not be in business and you will lose a valuable asset for maintaining your system in the future.
IN CONCLUSION
Do not let the allure of a cheap price tempt you to buy from someone who just wants your money up front and guarantees you nothing. These products are no good to you until they are installed and working properly on your gate. Internet resellers want to make profits off big ticket items while taking no risk. They transfer the risk and problems to you. Access Distribution Centre Inc. is a full service access control distributor. Call or e-mail us and we will find you an installing dealer in your area.
